Frequently Asked Questions

The UV Service provides you with a UV account that holds your purchased selections. You may then merge the new account into an existing account.

The Slipcovers will be mailed flattened and bagged between two cardboard inserts to prevent damage during shipping.

Products with the 'Format' of 'D2D Cart' will be directly added to your retailer account's disc-to-digital cart. The retailer for a particular product can be identified by: 'D2D Cart for [Retailer]'. Your retailer account's credentials are required during checkout. To increase security, your password will not be sent to our servers. Instead, your browser will log-in securely to the retailer and the authentication data will be saved with the order.
'D2D Cart' product purchases are automatically added to the disc-to-digital cart of the retailer account provided during checkout. You will receive a shipment email after the process has completed.

Currently all the 'D2D Cart' products are from Blu-ray discs. (Yes physical discs). In the future, DVD options will be available in order to offer the title (such as: when the Blu-ray disc does not work for the retailer or when the Blu-ray is recognized as a DVD). Once DVDs (and Blu-ray recognized as DVDs) are added this answer will be updated.